Caitlin Tumey is the CRM Coordinator in the Office of Admission at The University of Baltimore (UBalt). With nearly 10 years of experience in higher education, Caitlin has previously served as the Admission Events Coordinator at UBalt and as the Union and Student Activities Coordinator at Johns Hopkins University. She holds a master’s degree in higher education from Penn State University. Caitlin’s extensive background allows her to bring a unique perspective and apply innovative CRM solutions while ensuring a positive and seamless student experience.