Jason Douglas is the CRM Administrator at William Carey University with a background of over 20 years in graduate admissions experience. Currently overseeing the implementation of the TargetX CRM system, he is involved in developing governance strategies to streamline CRM functionality. His expertise spans organizational and workflow optimization, document management, and policy implementation. A native of the Mississippi Delta, Jason holds an educational background from the University of Southern Mississippi, Delta State University, and Mississippi Delta Community College.