Kelly Liocano is a Client Success Director at Liaison, where she partners with higher education institutions to leverage Othot’s advanced analytics to implement strategies that drive enrollment, strengthen operational efficiency, and enhance student success. With over 15 years of leadership experience spanning financial aid administration, operations management, and SaaS-based analytics, she brings a deep understanding of how to align technology with institutional goals to achieve measurable outcomes.
Throughout her career, Kelly has led high-performing teams, modernized financial aid and enrollment processes, and strengthened long-term partnerships across the higher education landscape. A trusted strategist, she is known for her energy, authenticity, and focus on delivering practical, data-informed results for her clients.