Marjory Eisenman - University of Missouri Kansas City
Daniel Graves - Liaison
Patrick Massoels - Milwaukee School of Engineering
Effective enrollment strategy requires a clear understanding of student motivations, behaviors, and barriers at every stage of the recruitment funnel. By integrating targeted surveys throughout the enrollment journey, from initial prospect surveys during the Search phase to admitted-student questionnaires, institutions can capture actionable insights that guide personalized outreach and improved yield. Early-stage prospect surveys help identify student interests, academic preferences, and communication expectations, enabling more relevant Search campaigns. Mid-funnel surveys provide visibility into evolving intent, program fit, and potential obstacles, allowing institutions to tailor follow-up strategies and prioritize high-intent students. Accepted-student surveys further qualify interest, assess financial aid understanding, and identify remaining uncertainties that may impact enrollment decisions. When combined, these touch points create a continuous feedback loop that strengthens recruitment effectiveness, enhances student experience, and empowers data-informed decision-making across the enrollment cycle.
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