This session introduces the core concepts, capabilities, and limits of today’s generative AI tools in clear, non-technical language, so higher ed professionals can make informed decisions and support their students, staff, and departments more confidently. Attendees will have the chance to hone their prompt engineering skills via frameworks like R.A.C.E. and C.R.E.A.T.E. By the end, attendees will have a shared vocabulary, a realistic sense of where generative AI adds value (and where it does not), and practical questions to bring back to their own units and teams. To facilitate those conversations, attendees will leave with a framework designed to comprehensively consider AI use cases, leveraging their knowledge from the session.